Around 7,000 Staff of Focused on Mobility
Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. More recently, Arval expanded its customers segments to individuals. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by around 7,000 employees. Arval’s total leased fleet adds up to 1,193,910 vehicles throughout the world (December 2018).
Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.
We stand by our motto: Not only does Arval give you what you’ve asked for, but it gives you what you’ve always wanted. Since our first day of business 30 years ago, our mission has been to provide a service so complete that clients need not give their fleet's management another thought. Experience has taught us that companies require absolute efficiency, transparency and precision from their fleet management solution. We deliver on all counts -- and aim, where possible, to bring you more.
By signing up with Arval, you will receive the promise of a dedicated, professional and motivated staff that is as happy to assist you as they are to do their job. We pride ourselves in their performance by offering them training at the Arval Academy, sharing customer feedback with them regularly, and offering them career prospects across a wide range of countries and positions.
At Arval, our staff is our greatest asset, and we invest a great deal in them. As a result, we pride ourselves on the quality and calibre around 7,000 staff members. Our people are:
educated, with an entrepreneurial spirit that encourages them to think outside the box and share their ideas
focused on innovation, in the workplace and in their use of technology
highly motivated and committed to keeping clients happy
conscious of quality and driven to solving problems by acknowledging complaints.
To achieve the above, they receive:
regular feedback on the level of customer satisfaction with their performance
training with the Arval Academy
job mobility and international career paths, a performance incentive
Our people make Arval a great place to work. They strive to please their clients, and hopefully, turn them into supporters.